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WHAT IS THE FOCUS OF NCPC CERTIFICATION?

• NCPC focuses on relational skills for developing stronger ties to organizations to improve retention.
  
  
• NCPC focuses on the importance of developing positive relationships with employees to model positive/strengths based approaches for working with children, youth and disabled adults.
  
  
• NCPC believes that the care of clients is dependent on a strong isomorphic system that is a balance of positive treatment of employees and clients.
  
  
• NCPC is a supervisory framework designed to enhance supervision skills and focus on positive performance feedback for employees.
  
  
• NCPC teaches supervisors how to quantify performance and how to identify causes of poor performance.
  
  
• Skill Development for participants
  1. Analytical skills: Participants are required to analyze competencies and specific practice approaches that meet the standards. Builds analytical skills.
  2. Organizational skills: Participants are required to organize portfolios and paperwork in a specific manner according to requirements. Approaches are quality assured and regularly reviewed. Builds organization skills.
  3. Attention to detail: Participants are required to reference and cross-reference material and information in a specified protocol. Builds skills in attending to detail.
  4. Relational skills: Participants (particularly assessors) are focused on feedback and relationships with employees. Builds supervisory relationship skills.
  5. Behavioral performance assessment: Participants are required to specifically identify behavior that represents best practice. Participants must document practice in a behaviorally specific manner. Builds the ability to be specific about performance feedback.
  6. Motivation approaches: Assessor training provides participants with information on motivational approaches and focusing on individual differences between employees for improving outcomes in performance.
  7. Feedback skills: Assessor training focuses on positive/strengths- based feedback approaches. Builds skills in improving performance through specific feedback.